Shipping Policy
Customer satisfaction is our top priority, which is why we ship free of charge from Germany.
At Magneto Watch, we value a smooth ordering process. If you notice any incorrect information, please contact us immediately. Our team will try to correct errors before shipping. To ensure fast delivery, our shipping process is fully automated, and order processing occurs directly after your order. We cannot always guarantee changes to orders. Please review your information carefully before completing the order.
The delivery time is indicated separately on each product page and is:
| Country | Estimated Delivery Time |
| Germany | 1 - 5 business days |
| European Union | 2 - 8 business days |
| USA | 5 - 14 business days |
| Rest of the world | 5 - 21 business days |
Due to high demand for certain models, some of our products may be sold out. If a product is out of stock, it is indicated on the product page of the affected model, along with the specific delivery time in days. This way, you always know when your order will arrive before making a purchase.
The delivery period for payment in advance begins on the day after the payment order is issued to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or legal holiday at the place of delivery, the deadline ends on the next working day.
If customs fees or import taxes apply, these are to be paid by the customer (recipient of the shipment).
After we hand over your order to the courier service, you will receive an email with the tracking number for your package, allowing you to check the shipment status at any time.